Hang Seng Bank  
Frequently Asked Questions
Management Control - Authorisation Settings
   
Q: What is the difference between sole and dual authorisation?
Q: What does it mean if zero limit is applied to the Transaction Limit of a Signing Group?
Q: Can Authorisation Settings be changed online?
Q: What kinds of accounts are displayed in Authorisation Matrix?

Q: What is the difference between sole and dual authorisation?
A: Sole authorisation stands for instructions can be authorised singly by users whereas dual authorisation means that transactions can be authorised singly or jointly by one or two persons depending on the transaction amount.
   
Q: What does it mean if zero limit is applied to the Transaction Limit of a Signing Group?
A: It means that the whole group of persons will not be able to authorise but simply can only prepare transactions / enquire the related accounts.
   
Q: Can Authorisation Settings be changed online?
A: Yes.
   
Q: What kinds of accounts are displayed in Authorisation Matrix?
A: The following accounts will be displayed in Authorisation Matrix:

HKD / USD / Multi-currency Passbook Savings Account
Statement Savings Account
HKD / Foreign Currency Current Account
Integrated Accounts