Hang Seng Bank  
Frequently Asked Questions
Management Control - Activity Log
   
Q: How far back can the activities be viewed?
Q: Who can view the details of the activities?
Q: What type of search criteria are available?
Q: Can a Primary User assign other users to view all users' activities?

Q: How far back can the activities be viewed?
A: Up to 60 days from the activity date. By default, activities details of the previous day and today will be shown.
   
Q: Who can view the details of the activities?
A: By default, a Primary User can view the activities of all users of all accounts. For Management Control Administrator, the right to view other users' activities is assigned by the Primary User.
   
Q: What types of search criteria are available?
A: The system supports the following searching options:
- Search by a date range
- Search by a transaction type within a date range
   
Q: Can a Primary User assign other users to view all users' activities?
A: Yes. The Primary User can assign the Secondary User to view all users' activities under the User Profile section.