| Prepare MPF Remittance Statement and
Payroll Transaction |
| Q: |
What can I do if I want to submit
MPF Remittance Statement through Business e-Banking? |
| A: |
If you want to submit the MPF Remittance Statement, you need to fill in an application form (for new Business e-Banking customer) or an amendment form (for existing Business e-Banking customer) to provide information and assign the transaction limit of each Payroll Group. |
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| Q: |
Which payment method can be used
for submitting MPF Remittance Statement on Business
e-Banking? |
| A: |
For the existing customers of Business e-Banking, the information related to autopay will be migrated to the eMPF Platform. The employers do not need to set up the autopay again in the eMPF Platform.
No earliest direct debit date will be arranged by the eMPF Platform.
To avoid late payment surcharges, you should submit the remittance statement on or before the contribution day.
Please ensure there are sufficient funds in the designated bank account when the remittance statement is submitted.
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| Q: |
How can I change payroll group(s)? |
| A: |
If there is / are any change(s) in relation to payroll group(s), please submit your request via eMPF Employer Portal or complete and return 'Payroll Group Application / Change Form' to the eMPF Platform. |
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| Q: |
When will a new MPF Remittance
Statement be generated? |
| A: |
A new MPF Remittance Statement will be
generated at around 10 days prior to the end of the contribution
period. |
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| Q: |
When is the data shown in the MPF
Remittance Statement updated? |
| A: |
The data of the Remittance is updated
as of the last submission date. |
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| Q: |
Can I set the Earliest Direct Debit Date?
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| A: |
No earliest direct debit date will be arranged by the eMPF Platform.
To avoid late payment surcharges, you should submit the remittance statement on or before the contribution day.
Please ensure there are sufficient funds in the designated bank account when the remittance statement is submitted.
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| Q: |
How to report new employee? |
| A: |
You may click 'Add/Amend New Employee' button and input the information of the new employees. Please ensure your new employee(s) has/have been enrolled onto the eMPF Platform before making contributions. If the eMPF Platform has not received a complete and accurate Employee Application Form to set up an account for your new employee(s), the contributions will not be processed. |
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| Q: |
How to report terminated
employee? |
| A: |
You may click 'Add/Amend Termination'
button and input the information of the terminated employees. |
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| Q: |
What can I do if there are
changes in the MPF Relevant Income of some employees? |
| A: |
You may update the MPF Relevant Income
of the related employees and click 'Calculate and Save' button to
update the new mandatory contributions before submitting the MPF
Remittance Statement. |
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| Q: |
How do I know if the MPF
Remittance Statement has been submitted? |
| A: |
An acknowledgement message will be displayed after the MPF Remittance Statement has been submitted. The "Acknowledgement" page indicating the 'Reference No.' will be shown upon successful submission of the remittance statement. You may capture and save the page for future reference. |
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| Q: |
What will happen if the
transaction limit of a user is exceeded or the user does not have
adequate authority to submit the MPF Remittance Statement? |
| A: |
If the transaction limit is exceeded or the user does not have adequate authority, the MPF Remittance Statement will be placed under 'Pending to Submit MPF Remittance Statement' section and a message 'Instruction Received; Authorisation Required' will be displayed. Another user with adequate limit and authority should submit the MPF Remittance Statement again under 'Pending to Submit MPF Remittance Statement' section. |
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| Q: |
How can I arrange
autopay payment for payroll based on MPF Remittance Statement
employee list? |
| A: |
For customers with Autopay service in Business e-Banking, you may select the "Make Payroll Payment to employees" checkbox to prepare autopay transactions of payroll for your employees according to your MPF Remittance Statement Contribution Period. |
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| Q: |
How does Business e-Banking calculate the payroll amount? |
| A: |
Payroll amounts of each employee is automatically calculated
based on MPF Relevant Income and MPF Contribution amounts. The
calculation rule of payroll amount is:
(MPF Relevant Income +/- Payroll Amount Adjustment - Employee
Mandatory MPF Contribution - Employee Voluntary MPF
Contribution). |
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| Q: |
What will happen if the transaction limit of
a user is exceeded or the user does not have adequate authority to
submit the autopay transaction for payroll? |
| A: |
The transaction will be in pending status and placed in "Cash Management" under "Authorisations". |
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| Q: |
Can I still amend
the autopay for payroll amount after I have confirmed the
submission? |
| A: |
If the autopay transaction for payroll has not been
executed, it can be amended in "Pending Autopay" under "Autopay"
function in "Cash Management". |
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| Pending to Submit MPF Remittance Statement |
| Q: |
How can I change the MPF Remittance Statement which is placed under 'Pending to Submit MPF Remittance Statement' section? |
| A: |
You may select the MPF Remittance Statement by clicking the 'Confirm and Submit' button. If you find that the MPF Remittance Statement needs modification, you may click 'Amend' button.
If you confirm to amend your MPF Remittance Statement, please click 'OK'.
We will pass your MPF Remittance Statement back to the first page of the details of the 'Prepare MPF Remittance Statement and Payroll Transaction'.
Please go to 'Preparation' section to amend the MPF Remittance Statement. |
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| Q: |
Can I still amend the
contribution amount after I have confirmed the submission? |
| A: |
No, once you have confirmed your submission successfully, you cannot amend any figure again. |
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| View MPF Remittance Statement Summary |
| Q: |
How long will the details of the
submitted MPF Remittance Statement be kept in Business
e-Banking? |
| A: |
Details of the submitted MPF Remittance
Statement will be kept for 12 months in Business e-Banking for your
reference. |
