Hang Seng Bank  
Frequently Asked Questions
Credit Card
   
Q: My company has several commercial cards / corporate cards, can I pool all the +FUN Dollars from each card for redemption?
Q: I am not a commercial / corporate cardholder but am authorised to manage the company's expenses. Can I redeem the +FUN Dollars that have accumulated under the commercial / corporate cards issued to my company's name?
Q: Who can apply for Credit Card?
Q: Is authorisation required to submit a Credit Card application?
Q: When will the Bank respond to an application for Credit Card?

Q: My company has several commercial cards / corporate cards, can I pool all the +FUN Dollars from each card for redemption?
A: Every HK$250 card spending will be rewarded with $1 +FUN Dollars; These +FUN Dollars accumulate at a card account level. Therefore, companies cannot pool +FUN Dollars accumulated under different card accounts for redemption.
   
Q: I am not a commercial / corporate cardholder but am authorised to manage the company's expenses. Can I redeem the +FUN Dollars that have accumulated under the commercial / corporate cards issued to my company's name?
A: No. Redemption of +FUN Dollars can only be undertaken by the holder of each commercial / corporate card.
   
Q: Who can apply for Credit Card?
A: All users can initiate a commercial card /corporate card application or enquire about merchant services. However, a company representative should sign and return an original application form to facilitate processing of the application.
   
Q: Is authorisation required to submit a Credit Card application?
A: No.
   
Q: When will the Bank respond to an application for Credit Card?
A: The Bank will contact the sender in four working days.